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Span Elite Customer Loyalty Program

 

Welcome to the Span Elite Customer Loyalty Program! We’re excited to introduce a new way to reward our valued customers. Here’s everything you need to know about our loyalty program:

Why We’re No Longer Offering Alaska Airlines Miles?

Unfortunately, the Alaska Airlines Miles program has been discontinued by Alaska Airlines, and as a result, we are no longer able to offer it. To continue providing value to our customers, we’ve introduced the new Span Elite Customer Loyalty Program.

Who is Eligible?

  • All Span Elite retail customers are automatically enrolled in the program.
  • Pro Service (B2B) customers are not eligible for this program.

How Does It Work?

  • After February 1, 2025 you will earn 2 points for every $1 spent.
    • For a period of time before that, you will have earned 1 point for every $1 spent.
  • You can find your current balance in the ‘My Rewards’ tab in your account page.
  • Once you’ve accumulated enough points, you can redeem them for purchases directly in our store.
  • During checkout, the rewards points will appear as a payment method if you have enough points to cover your order.
    • Orders paid with Loyalty Points must all be paid with Loyalty points.

Expirations

  • Points are valid in the year they are earned plus an additional 6 months.
    • For example, points earned in the 2025 calendar year will be valid until July 1st, 2026.
  • Be sure to use your points before they expire to make the most of your rewards!

Who is Not Eligible?

  • Pro Service (B2B) customers are not eligible for this program.

Questions?

If you have any questions about the new loyalty program, feel free to contact us at [email protected]. We’re here to help!

 

Access your point information here:

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